I would personally welcome the opportunity to discuss any issues anyone may have with this store with the goal of making things right. We try to work with everyone but you can’t make everyone happy who will always see a glass half empty......
Great service !! I felt very welcomed at the ups store. The employee greeted me with such politeness. If I were you I'd go to the UPSstore because they know how to treat one individual :)
This UPS Store used to be my favorite. In the last year the managers attitudes began to change. Now they charge for tape and to print a barcode on their computer. In all reality you are just printing out a barcode, or taping up a box to bring him business. Then to drop off mail for the United States Post Office there used to be free now he wants to charge, when the post office goes there regardless. He lies about the price difference in using the post office and using UPS. He blames it all on his boss that is supposedly overseas and watches everything on a camera. Besides the manager the rest of the staff is nice, Unfortunately they have been ruined due to his management. I rather drive the extra 3 minutes to Cape Pkwy Ups.
Too much talk between employees. Waited for them to finish a long conversation, although we did get to see our mail delivery person , it was a bit too much to pay for the light weight package I sent to my sister and her husband for their wedding anniversary. In the future I will go elsewhere.
We strive to meet the needs of all customers. Unfortunately, there are times when more is simply not enough. Fortunately the vast majority of customers feel the services are far above standard.
FYI the person on top who left the 5 stars is an employee
Horrible service! Two employees in the store and I have to wait 13 minutes for them to finish their conversation before getting service... every minute or two they looked at me, not saying ONE WORD to me! Do yourself a favor and go to Cape Parkway UPS store. They know how to treat people.
The below review has been left by a very disgruntled person or a competitor. None of the information is TRUE.
The Ups Store is a US Finance company based in Cape Coral, Florida. The Ups Store is located at 2710 Del Prado Blvd #2, Cape Coral, FL 33904, USA.
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