The vet services here are over priced compared to other vets in town. They misfiled a rabies certificate for my dog in June of 2017-- which caused the county to serve me a written first offense notice in September 2017 that took over a week for me to resolve. To which they offered me a $5 credit towards a future service for the inconvenience, that was a slap in the face after spending over $400 there on vaccinations a few months prior. In addition, they wanted to charge me close to another$100 to retest my dogs for a heartworm test they had just got done, with negative results mind you, and they did not take me on my word that both dogs had been continuously protected since the last test. They wouldn't sell me the heartworm prevention unless I paid more money to have them retested for heartworm bc it had been over 30 days since the last negative test result. They insulted me as a customer, and Melanie the manager told me--in front of my 3 year old daughter-- that my dogs would DIE if I gave them the heartworm prevention without bringing them back in for another costly and unnecessary test. That was an interesting ride home... So disappointed by the way that I was treated here after being a customer for many years. They also informed me that I was not the only customer whose rabies certificate was misfiled with the county which seems like a larger problem with quality control and employee oversight.
I have boarded my pup here at least 6 times. The staff is absolutely wonderful, the facility is top notch, and I completly trust them with my pup. Where they stmt wrong for me is there requirements to board. Every time I called to schedule boarding they needed another shot or test done. They push the border of over vaccinating/medicating and rewrite a heat worm test, even if your pup id on meds. I understand they are trying to make the facility safe but they require far more than any other boarding place, and it would habe been nice to maybe gotten a "requirement" list when we first started boardong there. That would have been helpful.
I took my scruffy terrier to the vet and was extremely pleased with how nice the experience was. I normally don't write reviews, but I was very happy with my overall experience from start to finish. I was greeted with smiles from the front desk that were very detailed in asking the appointment information at the time of checkin. My dog is extremely nervous, but the techs were nice to try to calm him as much as they could. He didn't like having his temperature taken, but he did like the treat he got afterwards. The doctor was great! My dog had been itching his ears and the treatment plan that the doctor prescribed worked really well. You can tell that she genuinely cares about the pets she sees. This was the first time my dog was seen by her and she was very attentive and showed plenty of care throughout the appointment. I was very pleased with everything and will be utilizing PetCoral as my primary vet and other services as needed.
I started taking my pet to this facility over a year ago and he loves it!All the staff are very friendly,welcoming,and really make you feel like a part of a family.I had one incident in which I did not get my pet his heart worm prevention for a couple months and they would not provide me any more.They thoroughly explained the dangers involved in giving heartworm prevention if my pet were to have heart worms and the importance of having an annual heart worm test and monthly heart worm prevention.It really shows in their work how much they genuinely care about each one of there clients I will be using them for all my pets future needs!
Definitely pricey. They give expensive medicines you can order elsewhere for at least half as much. There is always another expensive food or additive that needs to be given. Nothing changes with your dog. Also today she had a grooming appointment at noon. I walked in at 3:30 and the groomer just started. Front desk is friendly but lots of double talk when you ask for explanations of fees. Going on 5 still waiting. Groomer backed up or over scheduled to make more money at expense of client’s time. Somewhat annoying.
Petcoral Resort And Veterinary is a US Amusement Park based in Cape Coral, Florida. Petcoral Resort And Veterinary is located at 924 Del Prado Blvd, Cape Coral, FL 33990, USA.
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